Frequently asked questions

How quickly can my appliance be repaired?

The repair time depends on the nature of the issue with your appliance. For most common problems, repairs can be completed during the first visit with minimal or no need for additional parts. However, if the appliance requires part replacements, the repair may take longer, depending on the availability of the necessary parts.

What’s the best way to book an appointment?

Whether you schedule online or by phone, you'll have access to the same appointment availability. Booking online is quick and convenient, often taking less time than a phone call.

Are your technicians trained and certified?

Absolutely! All of our technicians are fully trained and certified. Big Guys Appliance is factory-authorized to service all makes and models from leading manufacturers.

What types of appliances do you repair?

We specialize in repairing a full range of household appliances.

• In the kitchen: dishwasher, refrigerator, range, cooktop, microwave, hood, and more.

• In the laundry room: washer, dryer.