1. Agreement Overview
1.1. These Terms & Conditions ("Agreement") constitute a legal agreement between Appliance Genius ("Company," "we," "us," or "our") and the customer ("you" or "your") for the provision of home appliance repair services.
2. Services
2.1. Appliance Genius will provide home appliance repair services as agreed upon with the customer. This may include diagnosis, repair, replacement of parts, and other related services.
3. Service Charges and Payments
3.1. Service charges will be communicated to you before the commencement of any repair work. Charges may include labor, parts, and any additional fees as necessary.
4. Scheduling and Delays
4.1. We will make every effort to schedule appointments at times that work for you. However, unforeseen circumstances may cause delays. If this occurs, we will notify you as soon as possible.
By using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you have any questions, please contact us before proceeding with our services.
1.2. By using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using our services.
2.2. The scope of services will be determined during the initial assessment by our technicians.
3.2. Payment is due upon completion of services. We accept various payment methods, as communicated by our technicians.
5. Warranty
5.1. Appliance Genius provides a warranty on parts and labor for a specified period, as communicated during the repair process.
6. Customer Responsibilities
6.1. You agree to provide accurate and complete information about the appliance and the issues you are experiencing.
5.2. The warranty is void if the appliance is mishandled, tampered with, or if unauthorized repairs are attempted.
6.2. You are responsible for ensuring the security of your premises during our service visit.
7. Cancellations and Rescheduling
7.1. To cancel or reschedule an appointment, please notify us at least 24 hours in advance.
7.2. Failure to provide timely notice may result in a cancellation fee.
8. Liability
8.1. Appliance Genius is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
9. Termination
9.1. Either party may terminate the agreement if the other party breaches any material term or condition.
10. Governing Law
10.1. This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction].
11. Changes to Terms & Conditions
11.1. Appliance Genius reserves the right to modify these Terms & Conditions at any time. Changes will be effective upon posting on our website.
